We found out that a lot of the organizations who think about innovation are engaged in short-lived, strategically unsuccessful “innovation theatre” – i.e. sporadic and unconnected activities to spur innovation. Our approach is different and deliberately more holistic, we combine design, strategy, and innovation expertise to help our clients build a complete innovation doctrine that addresses the hard and soft sides of business.
How we help
RightShift Innovation Lab
We have been involved in the making of multiple regional innovation hubs and initiatives, which uniquely position us as leaders in the field, with a range of services and expertise, that help us package relevant solutions that are practical and results oriented.
We are able to help our clients from design to implementation, and we strongly commit to knowledge transfer to ensure our clients are successful in their innovation journey.
Product Innovation
Innovation is at the core of sustained growth, which heavily depends on the new products and services the organization bring to the market, we help our clients strengthen their innovation prowess and achieve a step-change in their product development effectiveness.
We design a client tailored new product development process that is geared towards achieving speed to market, superior quality, scalability, and business growth.
Business Model Innovation
Whether our client is a leader, a challenger, or a starter, a robust business model will take the company farther and make it even better.
We use a methodical process, asking the relevant questions to evaluate the current logic of the organization, the way it operates, and how it creates value to its different stakeholders.
We engage in client collaborative activities to innovate a winning business model, one that is geared for sustained growth.
Customer Experience Design – RS CX Blueprint™
We have a winning process to conclude a great experience design, our RS CX Blueprint™ practice follows a set of tried-and-true steps, applying the latest in design thinking, and maintaining a “care is the new commerce” mindset.
We use our CO-MAP™ tool which aligns the “in the customer’s shoes” view with the organization’s operational view of the journey.
We engage our clients in a series of collaborative activities, involving our diversified practice team to eventually deliver a robust CX design.
Our process is uncomplicated, collaborative, creative, thorough, full of discovery, and above all enjoyable. We judge ourselves by providing experience solutions that clients’ customers would see as empathetic, effortless, and personalized.
Innovation Culture Audit
Organizations that foster a culture of innovation are prized with better results and higher value. Simply put, a strong innovation culture is the engine that drives the organization to constantly get better, move forward, and innovate.
RS Innovation Culture Assessment Tool and Dashboard help our clients; take stock of where they stand from an innovation and culture perspective, prioritize necessary changes, plan relevant initiatives, chart a pragmatic action plan for the path forward, and measure their progress.
We walk through the organization’s aisles and hallways, ask the right questions, and conclude with a comprehensive solution.