We pride ourselves for being one of the few, who believes that digital is not only about technology, and that it is more about an organizational mindset for redesigning and enhancing the company value proposition and business model. We help our clients grow and thrive in the digital age, by harnessing the advantages of digital technologies to; optimize their processes and operations, create winning customer experiences, build digital talent and culture, and fuel their digital growth.
How we help
Digital Audit – DMA Digital Maturity Assessor ™
RS Digital Maturity Assessor™ (DMA) is a powerful diagnostic tool that helps companies to conduct a comprehensive digital capability assessment, balancing digital and human capabilities.
The audit concludes with articulating the client’s current position – which in turn enables effective recommendations on proper next steps to accelerate their digital growth and maturity.
Since we have been doing this for some time and for many organizations, the tool can also enable us to compare our clients’ digital performance scores, with peers, industry average, best-in-class digital leaders, and everyone in between.
Digital Strategy
We think of digital strategy as a business strategy in a digital world, and that gives us perspective, that is why our approach balances current needs (shorter term) with future opportunities (longer term), to deliver recommendations that propel our clients’ digital future.
The outcome is a set of discrete initiatives and projects that are conceived to be launched in a logical and effective sequence, from one stepping stone to the other with relevant momentum.
Digital Experience
We are aware that digital and physical experiences continue to blur, and that customers effortlessly jump from one channel to the next as part of their overall customer experience.
Within such interestingly challenging context, we utilize digital technologies effectively and efficiently to help our clients create personalized experiences that resonate with customers across all their digital channels – i.e. an omnichannel approach.
Digital Organization and Talent
Through our wide and distinctive experience, we know how to approach the challenge of an organizational structure that effectively incorporates digital champions and catalysts in it, to cater for our clients’ digital move.
We also know how to acquire the relevant digital talent that would fuel the organization’s digital strategy and its related initiatives, helping our clients’ attain their digital aspirations.